When silence speaks volume: communicating with defaulters 101
Lender information

When silence speaks volume: communicating with defaulters 101

For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.

Frequently asked questions about consumer credit in Malawi
Borrower information

Frequently asked questions about consumer credit in Malawi

This article pulls together clear, research-backed answers to those pressing questions. It doesn’t matter if  you’re a first-time borrower, a business professional, or just someone curious about how credit works in Malawi, this guide breaks down the facts, risks, and opportunities.

How direct debit works in Tanzania
Industry Information

How direct debit works in Tanzania

This report reviews the regulatory framework, technical design, market players, and trends for direct debit in Tanzania (2019–2024), drawing on BoT publications, industry reports, and expert commentary.