Frequently asked questions about open banking in Africa
How to

Frequently asked questions about open banking in Africa

This FAQ is written for people who are trying to make sense of how open banking affects real operations.

What to do when you cannot repay your loan on time 
Borrower information

What to do when you cannot repay your loan on time 

Missing a loan repayment deadline can be stressful, but how you respond matters more than the setback itself. The best first step is to contact your lender early, explain your situation, and explore available options such as extensions, restructuring, or revised payment plans. Ignoring the issue can lead to added fees, damaged credit history, or aggressive recovery actions. By acting quickly and communicating honestly, borrowers can often reduce the impact and work toward a manageable solution.

Your core banking system isn’t your loan management system. Here’s the difference
Industry Information

Your core banking system isn’t your loan management system. Here’s the difference

If you have spent any meaningful amount of time in lending, you have likely heard someone ask the question, “Can’t our core banking system handle loans too?” On the surface, it seems like a fair point. Loans are essentially account balances. When a customer takes out a loan, the system records the disbursed amount as […]