A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

Why direct debit is the silent hero of loan recovery in Nigeria
Industry Information

Why direct debit is the silent hero of loan recovery in Nigeria

Unlike cards, direct debit cuts through the noise, offering a simpler and dependable way to ensure payments are made on time, every time.

How to report unethical lenders
Borrower information

How to report unethical lenders

There are good and responsible lenders who recover loans ethically, but bad ones exist, too. If you find yourself a victim of predatory and unlawful lending practices, you can seek redress