Why modern lenders need fair debt collection strategies
Growth marketing

Why modern lenders need fair debt collection strategies

Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]

Frequently asked questions about Opay
Borrower information

Frequently asked questions about Opay

This article answers the most frequently asked questions about Opay to help you understand how the platform works.

How to turn first-time borrowers into repeat customers
Borrower information

How to turn first-time borrowers into repeat customers

Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.