5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
How to comply with FCCPC’s new consumer lending regulations
If you gain any form of benefit from a lending transaction, whether in cash, goods, commissions, or barter, the FCCPC considers you covered under these regulations.
Requirements for publishing Nigerian loan apps on Apple App Store
The big question is: where’s the best place to launch your loan app to reach the most users? Let's take a closer look at the one of them - Apple App Store.