Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.

How manual underwriting still fits into an automated loan process
Growth marketing

How manual underwriting still fits into an automated loan process

Across Africa, automation has changed how lenders think about credit. Mobile-first lending apps, USSD-based products, and fully digitized bank loans have brought speed and scale that would have been impossible through paper forms and long committee meetings. A borrower who once had to queue in a branch can now get money in minutes, thanks to […]

Nigeria’s problems will be solved by access to credit
Credit Laws

Nigeria’s problems will be solved by access to credit

Access to credit has historically been difficult in Nigeria. This is because, for years, big banks were the sole providers of financial services and those banks didn’t care too much for retail banking.