When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
💳 Team expense requests on the admin console
Hello there! 👋 Lending operations don’t usually break in obvious ways. They break through failed disbursements, disputes, repayment adjustments, schedule changes, and last-minute escalations that compound as your loan book grows. This month’s updates focus on reducing those moments. We’ve shipped improvements that give you better control over repayments, adjustments, receipts, internal expenses, and portfolio-wide […]
You can now recover your Lendsqr account
We have introduced a seamless process for account recovery, even if you've lost access to your two-factor authentication (2FA) devices. Now, when activating 2FA, you'll generate recovery codes to ensure access in case of emergencies.