The impact of AI in loan underwriting and collections in Zambia
Lender information

The impact of AI in loan underwriting and collections in Zambia

Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.

Frequently asked questions about Palm Pay
Borrower information

Frequently asked questions about Palm Pay

This article answers the most frequently asked questions about PalmPay, providing clarity for both new and existing users.

Customer count or profitability: which is more important for a lender?
Growth marketing

Customer count or profitability: which is more important for a lender?

Running a lending business, as is the case with running any other business, requires business owners to make some tough decisions. Most lenders, especially those new to the lending business, are typically faced with the high-consequence question: “What should I primarily focus on -growing my customer count or growing profitably?” The former is concerned with […]