When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
5 signs you’re not ready for lending automation
Lending automation can greatly improve efficiency and scalability, but it works best when the right systems and processes are already in place. If your operations are still disorganized, your data is inconsistent, or your team relies heavily on manual decision-making, automation may create more problems than it solves. Recognizing the signs that your organization may not yet be ready for automation can help you avoid costly mistakes and prepare properly for a smoother transition.
BNPL vs. traditional lending: What works best in Kenya?
While both BNPL and traditional lending provide access to needed funds, they operate under different models, offer distinct benefits, and carry unique risks.