Frequently asked questions on USSD channel for loans
Lender information

Frequently asked questions on USSD channel for loans

This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.

Building a pre-approval flow that doesn’t feel like a trap
Borrower information

Building a pre-approval flow that doesn’t feel like a trap

A good pre-approval experience shows users exactly what they’re getting, why it matters, and how to proceed without surprises.

Why African lenders need different risk models than Western lenders
How to

Why African lenders need different risk models than Western lenders

To make lending sustainable and fair, African lenders need models that recognize these realities instead of trying to fit them into assumptions that belong elsewhere.