How to design a customer centric lending product
How to

How to design a customer centric lending product

A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.

Programu 5 Bora za Mikopo ya Ksh 5,000 Nchini Kenya
Borrower information

Programu 5 Bora za Mikopo ya Ksh 5,000 Nchini Kenya

Wakenya wengi hupata chini ya Ksh 50,000 kwa mwezi, huku wastani wa mapato ya kila mwezi ukiwa Ksh 20,123. Ili kuelewa hali hii vizuri, kuishi kwa starehe nchini Kenya siku hizi kunahitaji takriban Ksh 150,000 kwa mwezi. Hii inaonyesha kuwa idadi kubwa ya Wakenya huishi kwa bajeti finyu na huenda wakapata ugumu wa kukidhi mahitaji […]

How lending software for small lenders levels the playing field with big banks
Lender information

How lending software for small lenders levels the playing field with big banks

Banks used to win by size because lending rewarded scale: large banks employed armies of underwriters, maintained branches in every district, and stored customer records in costly legacy systems that slowed change and hid useful data. Small lenders could move faster in a neighbourhood or a niche, yet that speed rarely translated into wide reach […]