How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

How to get your USSD code as a lender in Ghana
How to

How to get your USSD code as a lender in Ghana

Getting a USSD code as a lender in Ghana is a smart move. Mobile phone usage is nearly universal, with a mobile penetration rate exceeding 113%, due to the widespread use of multiple SIM cards.  This makes mobile devices a powerful tool for businesses, particularly lenders, looking to connect with potential customers. For lenders, this […]

Frequently Asked Questions on Credit Reporting
FAQs

Frequently Asked Questions on Credit Reporting

Here are some of the most frequently asked questions about credit reporting that lenders or prospective lenders (especially in Africa) should keep in mind.