How to provide the best customer experience as a lender
Growth marketing

How to provide the best customer experience as a lender

Learn ways you can enhance your customers’ experience to drive retention and grow your customer base

Why consistent credit reporting builds lender credibility
Industry Information

Why consistent credit reporting builds lender credibility

In this article, we examine how consistent credit reporting enhances lender credibility, explore the specific benefits for both fintech and traditional lenders, and outline how institutions can implement reporting practices that deliver measurable results.

Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.