Frequently Asked Questions about SACCOs
This FAQ aims to answer the questions you encounter most when working with SACCOs, whether you are assessing credit risk, designing lending products, advising on tech integrations, or evaluating partnerships.
You can now assign account managers to your customers
We’ve made customer management more streamlined for you and your team. We’ve added an ‘Account Manager’ role to the admin console. Now, you can invite a team member, assign them as an account manager, and link them to a customer. T
Kenya licenses 42 digital lenders: what it means for credit markets in Africa
Kenya’s licensing of 42 new digital lenders signals a major shift in how credit markets across Africa are evolving. By bringing more players into a regulated framework, the move aims to improve transparency, protect borrowers, and expand access to formal credit. But it also raises important questions about competition, risk management, and market saturation. For lenders across the continent, this development offers both a blueprint for regulation and a reminder that sustainable growth depends not just on scale, but on trust, compliance, and responsible lending practices.