How to report unethical lenders
There are good and responsible lenders who recover loans ethically, but bad ones exist, too. If you find yourself a victim of predatory and unlawful lending practices, you can seek redress
How borrower behaviors have shifted under the threat of GSI
GSI is making borrowers think twice before taking out loans, pay closer attention to the fine print of loan agreements, and more.
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today