How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Let’s protest against financial indiscipline
It’s hard to believe it’s already been five months since we launched Kolo. But we’re grateful you’re alive to read our email. Your continued support has been our driving force, and we’re thrilled to share some exciting updates and important financial insights with you. What’s popping in the finance space? 📰 💰 Interest Rate Hike […]
Frequently asked questions on USSD channel for loans
This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.