How to provide the best customer experience as a lender
Learn ways you can enhance your customers’ experience to drive retention and grow your customer base
A borrower’s right to data privacy is not negotiable
Nothing gets your heart racing several miles per minute like the chance that you may not recover your loans right?
Customer count or profitability: which is more important for a lender?
Running a lending business, as is the case with running any other business, requires business owners to make some tough decisions. Most lenders, especially those new to the lending business, are typically faced with the high-consequence question: “What should I primarily focus on -growing my customer count or growing profitably?” The former is concerned with […]