How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.

How to start a money lending business in Zambia
How to

How to start a money lending business in Zambia

In Zambia today, many people are struggling to access the credit they need. Over 60% of adults can’t get loans or use formal banking services, and the situation is even tougher in rural areas, where nearly 80% of people are excluded from financial services altogether. While Zambia’s economy has grown over the years, much of […]

Drafting a strategy for your lending business
Industry Information

Drafting a strategy for your lending business

Drafting a strategy for your lending business requires more than setting growth targets, it involves making clear decisions about your market, risk appetite, product structure, and operational model. From defining your ideal borrower to aligning your credit policies and funding approach, every element must work together to support sustainable growth. A well-thought-out strategy not only guides day-to-day decisions but also helps lenders stay resilient in the face of changing market conditions and borrower behavior.