How to report defaults to credit bureaus responsibly
Lender information

How to report defaults to credit bureaus responsibly

This article explains how to report defaults correctly. It covers checking information, notifying borrowers, handling disputes, and keeping proper internal controls.

How do lenders manage abandoned loan applications?
Growth marketing

How do lenders manage abandoned loan applications?

This article walks through how lenders manage abandoned loan applications in real terms. It focuses on what happens after an application stalls, how lenders diagnose the cause, and what systems and decisions help recover value without irritating borrowers or stretching operations teams.

Why modern lenders need fair debt collection strategies
Growth marketing

Why modern lenders need fair debt collection strategies

Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]