Key KPIs every digital lender should track month-over-month
Lender information

Key KPIs every digital lender should track month-over-month

Lending KPIs show the operational strength of the business and the quality of decisions being made across credit, risk, pricing, and customer acquisition.

How debit order or direct debit works in Ghana
Industry Information

How debit order or direct debit works in Ghana

This article provides an in-depth look at Ghana’s direct debit system, covering its regulatory framework, operational mechanics, market participants, adoption trends, payment infrastructure, challenges, and future developments.

Ethical ways to recover loans
Growth marketing

Ethical ways to recover loans

Recovering loans ethically is one of the toughest challenges Nigerian lenders face. Contrary to common assumptions, the biggest obstacle isn’t funding, technology, or regulation, it’s the alarming reality that many Nigerians simply don’t pay back their loans. While financial hardship plays a part, a significant number of borrowers are willfully reluctant to repay. This article explores ethical, effective strategies lenders can use to recover loans without resorting to harassment or illegal practices.