Frequently Asked Questions on FCCPC’s new consumer lending regulations
Industry Information

Frequently Asked Questions on FCCPC’s new consumer lending regulations

Below are answers to common questions from Lenders, compliance teams, and other stakeholders about FCCPC's DEON CL.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

5 reasons why most lenders don’t have access to GSI
How to

5 reasons why most lenders don’t have access to GSI

While we encourage CBN to fix these issues, lenders on Lendsqr can still access more reliable ways to collect loans from customers.