What lenders in South Africa should look for in a loan management software
Lender information

What lenders in South Africa should look for in a loan management software

If you lend money in South Africa, choosing the right technology is the most important software decision you ever make.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

Lenders battle against fraudsters; a case for an industry blacklist
Industry Information

Lenders battle against fraudsters; a case for an industry blacklist

As digital lending surges in Nigeria, fraud has quietly become one of the industry’s biggest threats, with coordinated identity theft and serial loan defaulters overwhelming individual lenders who battle in isolation. The danger isn’t unique. Kenya offers a stark warning, with an estimated 3.2 million people blacklisted on the country’s TransUnion credit bureau. Without a unified industry blacklist to identify and curb repeat offenders, Nigerian lenders risk following the same path, continually staying several steps behind increasingly sophisticated fraudsters.