The impact of AI in loan underwriting and collections in Zambia
Lender information

The impact of AI in loan underwriting and collections in Zambia

Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.

Kenya licenses 42 digital lenders: what it means for credit markets in Africa
Industry Information

Kenya licenses 42 digital lenders: what it means for credit markets in Africa

Kenya’s licensing of 42 new digital lenders signals a major shift in how credit markets across Africa are evolving. By bringing more players into a regulated framework, the move aims to improve transparency, protect borrowers, and expand access to formal credit. But it also raises important questions about competition, risk management, and market saturation. For lenders across the continent, this development offers both a blueprint for regulation and a reminder that sustainable growth depends not just on scale, but on trust, compliance, and responsible lending practices.

Attracting your ideal clientele as a lender
How to

Attracting your ideal clientele as a lender

Attracting the right clients is essential for any lending business. Serving borrowers who match your risk profile and business goals not only improves repayment rates but also strengthens long-term growth. By clearly defining your ideal clientele and tailoring your marketing, communication, and service strategies to their needs, lenders can build trust, increase engagement, and minimize defaults. This article explores practical ways to identify, reach, and attract the borrowers who are the best fit for your lending business.