A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

What are the three C’s of credit and how do lenders actually use them?
Borrower information

What are the three C’s of credit and how do lenders actually use them?

Understanding this framework is useful for lenders and equally strategic for borrowers. Knowing how the three C’s are weighed provides insight into what strengthens or weakens an application.

How to grow your customer base as a lender 
How to

How to grow your customer base as a lender 

A solid customer base is a sign of a healthy business and the quarter on quarter growth is a metric that every smart investor peers at with eagle eyes.