What you need to know about Nigeria’s Open Banking
Two years after the first Open Banking framework circular was released, the CBN issued operational guidelines for Open Banking on Tuesday, March 7, 2023, heralding a start for what many anticipated would bring about a much-needed change in financial services.
A deep overview of consumer credit in Tanzania
This report reviews (year-by-year) the data (2019–2024) on formal credit flows, borrower profiles and defaults, and consumer lending trends
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.