What do borrowers want from lenders?
How to

What do borrowers want from lenders?

Understanding what borrowers truly want goes beyond offering quick loans or competitive rates. Today’s borrowers value transparency, speed, flexibility, and a seamless digital experience. They want lenders who communicate clearly, offer fair terms, and provide support when it matters most. Meeting these expectations is not just about attracting customers, it’s about building trust, loyalty, and long-term relationships in an increasingly competitive lending market.

Open banking in Africa: Continental progress made as of 2025
Industry Information

Open banking in Africa: Continental progress made as of 2025

In London or Sydney, open banking was about breaking up bank monopolies. In Africa, it’s about building the pipes. Basic ones. The kind that lets people send money, access credit, or even check a bank balance without friction. Here, open banking isn’t just a policy play, it’s a workaround. A way to fill gaps that […]

Why Credit Scoring is Important to Lending
Lending

Why Credit Scoring is Important to Lending

A big determinant in whether you decide to lend a borrower money or not is the confidence you have in the borrower’s ability and willingness to pay you back.