How to use psychological triggers in your debt collection messages
This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.
7 early warning indicators before default rates spike
Below are seven early warning indicators that consistently show up before default rates begin to climb. These are drawn from transactional patterns, borrower behaviour, and portfolio-level observations that lenders can operationalise without speculation.
Why Nigerian banks will never win the consumer credit game
Nigerian banks have never been equipped to win the consumer credit game. Their rigid lending practices, heavy collateral requirements, and deep-rooted aversion to retail risk keep everyday borrowers locked out. Fintechs are filling the gap with faster, more flexible solutions, while banks remain stuck in outdated models. Now that we know how important consumer credit is and why it matters, why are banks so ill-qualified to solve the problem?