When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
What is loan fraud and red flags to spot fraudulent borrowers
Lending comes with its risks, and adding tech into the mix can make things even trickier. Loan fraud has gotten pretty sophisticated, here's what you need to watch out for
7 top loan apps for iPhone users in Nigeria
This piece examines seven iOS loan apps in Nigeria that stand apart in how they lend, what they demand, and the kind of borrower they serve.