A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

Building borrower trust in markets with loan sharks and scams
Borrower information

Building borrower trust in markets with loan sharks and scams

This article explores the facts behind borrower behavior, highlights where lenders often fail, and sets out ways to close the gap.

Credit bureaus, credit scoring, and payments providers for lenders in Botswana
Industry Information

Credit bureaus, credit scoring, and payments providers for lenders in Botswana

In Botswana’s lending sector, it’s not the interest rate or marketing budget that’s the most powerful tool—it’s the invisible mechanics that decide who gets approved, how money flows, and what risks lenders are willing to take. The real game-changers are credit bureaus, credit scoring models, and payment providers, and they’re reshaping how loans are managed, […]