5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

Why Nigerians don’t pay their loans
Lending

Why Nigerians don’t pay their loans

The frustration that comes from not being able to recover money because Nigerians don’t pay back their loans isn’t debatable. But, why don’t Nigerians pay back their loans?

What collateral options exist for SME loans?
Growth marketing

What collateral options exist for SME loans?

This article breaks down the collateral options that actually exist for SME loans in African markets today, focusing on what lenders accept in practice, how these options behave during default, and what trade offs come with each approach.