When to go legal with loan defaulters
Industry Information

When to go legal with loan defaulters

Whether you're a small lender or a big institution, the decision to pursue legal action against a defaulter is governed by various factors, including the loan type, the borrower's behavior, and, most importantly, the legal framework in your jurisdiction.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

A deep overview of consumer credit in Kenya
Industry Information

A deep overview of consumer credit in Kenya

Whether you’re a driver juggling M-Shwari and Fuliza, a kiosk owner weighing whether to borrow from your chama or a loan app, or a policymaker trying to keep up with the pace of lending, this report is for you.