Let’s help you separate sheep from wolves!
We both know that not all customers are the same: some are angels, others are less salubrious; some are good for the money, and others will probably fleece you. How then do you separate the wheat from chaff or the sheep from the wolves? Or how do you even meet regulatory demands of Know Your […]
How manual underwriting still fits into an automated loan process
Across Africa, automation has changed how lenders think about credit. Mobile-first lending apps, USSD-based products, and fully digitized bank loans have brought speed and scale that would have been impossible through paper forms and long committee meetings. A borrower who once had to queue in a branch can now get money in minutes, thanks to […]
How to design a customer centric lending product
A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.