Lenders battle against fraudsters; a case for an industry blacklist
As digital lending surges in Nigeria, fraud has quietly become one of the industry’s biggest threats, with coordinated identity theft and serial loan defaulters overwhelming individual lenders who battle in isolation. The danger isn’t unique. Kenya offers a stark warning, with an estimated 3.2 million people blacklisted on the country’s TransUnion credit bureau. Without a unified industry blacklist to identify and curb repeat offenders, Nigerian lenders risk following the same path, continually staying several steps behind increasingly sophisticated fraudsters.
What do borrowers want from lenders?
Understanding what borrowers truly want goes beyond offering quick loans or competitive rates. Today’s borrowers value transparency, speed, flexibility, and a seamless digital experience. They want lenders who communicate clearly, offer fair terms, and provide support when it matters most. Meeting these expectations is not just about attracting customers, it’s about building trust, loyalty, and long-term relationships in an increasingly competitive lending market.
Download the FCCPC Digital Lending Regulations 2025
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) has published the Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations 2025. If you are in consumer lending, whether as a digital lender, app developer, service provider, or partner, these regulations are not optional. They define exactly how you can operate, the approvals you must get, and […]