How to turn first-time borrowers into repeat customers
Borrower information

How to turn first-time borrowers into repeat customers

Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.

Frequently asked questions on starting a lending business in Nigeria
Industry Information

Frequently asked questions on starting a lending business in Nigeria

Starting a lending business in Nigeria offers big opportunities, but many founders struggle with regulations, setup steps, and risk management. This FAQ-style guide answers the most common questions, from licensing and CAC registration to choosing a lending model and handling collections, so you can launch your lending business with confidence.

Lendsqr or ApPello: Which is the best loan management software in Botswana?
Industry Information

Lendsqr or ApPello: Which is the best loan management software in Botswana?

Botswana’s lending landscape is transforming, and with it, the technology needs of lenders are changing too. Recent shifts in regulation, combined with an expanding appetite for digital financial services, have set the stage for a lending revolution.  According to the Non-Bank Financial Institutions Regulatory Authority (NBFIRA), there’s been a marked increase in the number of […]