How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

How to test a lending platform before committing
Lender information

How to test a lending platform before committing

This article walks through how lenders and credit providers can realistically test an end to end loan management platform before making a long term commitment.

The impact of AI in loan underwriting and collections in Zambia
Lender information

The impact of AI in loan underwriting and collections in Zambia

Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.