When silence speaks volume: communicating with defaulters 101
Lender information

When silence speaks volume: communicating with defaulters 101

For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.

Frequently asked questions about open banking in Africa
How to

Frequently asked questions about open banking in Africa

This FAQ is written for people who are trying to make sense of how open banking affects real operations.

Why African lenders need different risk models than Western lenders
How to

Why African lenders need different risk models than Western lenders

To make lending sustainable and fair, African lenders need models that recognize these realities instead of trying to fit them into assumptions that belong elsewhere.