How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Who regulates lending in Kenya?
Kenya has been at the forefront of digital lending, making it easier than ever for ordinary citizens to access credit. Just a decade ago, getting a loan meant filling out endless paperwork, waiting in long bank queues, and often needing collateral that many people simply didn’t have. Then came mobile lending apps promising “easier” loans. […]
How to get started as a lender in Botswana
In Botswana, 16% of the adult population either has no access to formal financial services or relies solely on informal channels. What does this tell us? It tells us that the financial landscape is fertile, ripe for innovation, and ready for disruption. Botswana may not have the scale of larger African economies, but what it […]