Why African lenders need different risk models than Western lenders
To make lending sustainable and fair, African lenders need models that recognize these realities instead of trying to fit them into assumptions that belong elsewhere.
How we are using AI and ChatGPT to transform our internal support
We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!
A cultural view of loan defaults in Malawi
Executive Summary Between 2019 and 2024, Malawi has seen both a rapid expansion in personal lending and a growing struggle with defaults. While commercial banks, microfinance institutions (MFIs), savings and credit cooperatives (SACCOs), village savings and loan associations (VSLAs), and new digital lenders have opened up access to credit, many Malawians still find it difficult […]


