How to use Freshchat with Lendsqr for your in-app chat experience
Freshchat and Lendsqr have teamed up to provide a simple communication system you can easily manage and your customers can easily access. Read how!
How to report unethical lenders
There are good and responsible lenders who recover loans ethically, but bad ones exist, too. If you find yourself a victim of predatory and unlawful lending practices, you can seek redress
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.