How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Frequently Asked Questions on Global Standing Instruction (GSI)
This article explains how GSI works in Nigeria, why it matters, and what lenders should know before building or offering credit products under GSI.
How to comply with FCCPC’s new consumer lending regulations
If you gain any form of benefit from a lending transaction, whether in cash, goods, commissions, or barter, the FCCPC considers you covered under these regulations.