Consumer finance software: Choosing the right fit for your lending model
This article looks at consumer finance software through the lens of alignment: aligning technology with the realities of your lending model.
How to turn first-time borrowers into repeat customers
Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.
Word on the street: Loans are bad! Maybe not
why do loans have such a bad rep in Nigeria? Why do people liken loans to entrapment? Let’s dive in and find out why.