5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
A cultural view of loan defaults in Kenya
Executive summary From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]
5 ways to stand out as a lender in Rwanda
Drawing from our extensive experience and industry knowledge, we've found Rwanda to be an ideal environment for digital lending. Find out 5 ways to stand out!