The risks and benefits of mobile apps for financial inclusion
Mobile apps have become a powerful tool for advancing financial inclusion, bringing credit, savings, and payment services closer to underserved populations. By lowering barriers to access and simplifying user experiences, they enable more people to participate in the financial system. However, this rapid expansion also introduces risks, including data privacy concerns, over-indebtedness, and the rise of unregulated or predatory platforms. Understanding both the opportunities and the challenges is essential for building solutions that are not only accessible, but also safe and sustainable.
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