How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

5 common mistakes first-time lenders make
Industry Information

5 common mistakes first-time lenders make

Starting a lending business can feel straightforward, but many first-time lenders quickly run into avoidable pitfalls. From weak credit assessment processes to unclear loan terms and poor borrower communication, small missteps can lead to costly outcomes like defaults and low customer retention. These early mistakes often stem from focusing too much on disbursement and not enough on structure, risk, and experience. Understanding where things typically go wrong is the first step to building a more resilient and effective lending operation.

Consumer finance software: Choosing the right fit for your lending model
Lender information

Consumer finance software: Choosing the right fit for your lending model

This article looks at consumer finance software through the lens of alignment: aligning technology with the realities of your lending model.