When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

How to tell if you’re ready for enterprise-grade lending software
Growth marketing

How to tell if you’re ready for enterprise-grade lending software

So how do you know when it's time to make the leap? Let's look at the concrete signs that indicate your business is ready for enterprise-grade lending software.