How to design a customer centric lending product
How to

How to design a customer centric lending product

A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.

How lenders should prepare for the new credit guarantee era
Industry Information

How lenders should prepare for the new credit guarantee era

The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.

Who regulates lending in Zambia
Industry Information

Who regulates lending in Zambia

The answer to who regulates lending in Zambia depends entirely on what kind of lending you're doing. Zambia operates under a tiered regulatory system that separates financial institutions by their activities, capital requirements, and the level of risk they pose to the financial system.