A cultural view of loan defaults in South Africa
Industry Information

A cultural view of loan defaults in South Africa

If lenders and policymakers in South Africa can meet borrowers where they are economically, culturally, and socially, there may be a path forward that improves financial access while reducing default risk.

Who regulates lending in Kenya?
Industry Information

Who regulates lending in Kenya?

Kenya has been at the forefront of digital lending, making it easier than ever for ordinary citizens to access credit. Just a decade ago, getting a loan meant filling out endless paperwork, waiting in long bank queues, and often needing collateral that many people simply didn’t have. Then came mobile lending apps promising “easier” loans. […]

How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.