Loan business vs. Lending business: A difference every lender should know
One is run as a corporate machine with risk and compliance models, and the other is based on flexibility, personal contact, and sometimes punitive penalties for non-repayment.
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
How to spot risky loan guarantors and protect yourself as a lender
A loan guarantor is basically like a secondary borrower. If they can't pay up when the borrower defaults, then having them as a guarantor is pointless.