Effective loan collections for lenders in Zambia
Lender information

Effective loan collections for lenders in Zambia

You can have the best technology, the smartest frameworks, all the dashboards in the world but if your borrower feels like just another number, you’ve already lost. This article explores how rethinking loan collections in Zambia may be the solution to effective repayment.

The impact of AI in loan underwriting and collections in Zambia
Lender information

The impact of AI in loan underwriting and collections in Zambia

Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.

How lending software for small lenders levels the playing field with big banks
Lender information

How lending software for small lenders levels the playing field with big banks

Banks used to win by size because lending rewarded scale: large banks employed armies of underwriters, maintained branches in every district, and stored customer records in costly legacy systems that slowed change and hid useful data. Small lenders could move faster in a neighbourhood or a niche, yet that speed rarely translated into wide reach […]