What is the loan recovery process?
Industry Information

What is the loan recovery process?

Loan recovery is about ethically stepping up efforts to retrieve what's owed to you, employing assertive tactics to ensure full repayment of the loan.

Frequently Asked Questions on SACCO regulation in East Africa
FAQs

Frequently Asked Questions on SACCO regulation in East Africa

This article walks through the questions lenders and credit providers usually ask when trying to understand SACCO regulation in East Africa.

Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.