How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
5 common mistakes first-time lenders make
Starting a lending business can feel straightforward, but many first-time lenders quickly run into avoidable pitfalls. From weak credit assessment processes to unclear loan terms and poor borrower communication, small missteps can lead to costly outcomes like defaults and low customer retention. These early mistakes often stem from focusing too much on disbursement and not enough on structure, risk, and experience. Understanding where things typically go wrong is the first step to building a more resilient and effective lending operation.
Lendsqr vs Voxforem Technologies as a loan management software in Zambia
It’s an enlightening moment when you realize you need a loan management system to scale your business, and with it comes the burden of choice: Lendsqr vs Voxforem?
