7 best things the Central Bank has ever done for digital lending in Nigeria
The CBN has laid a strong foundation, but its work is far from over.
How to track and reduce your loan portfolio’s delinquency rate
The delinquency rate measures the share of loans in your portfolio that are past due. In simple terms, it’s the percentage of loans with missed payments (often defined as 30, 60 or 90 days late).
How to use psychological triggers in your debt collection messages
This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.