Customer count or profitability: which is more important for a lender?
Running a lending business, as is the case with running any other business, requires business owners to make some tough decisions. Most lenders, especially those new to the lending business, are typically faced with the high-consequence question: “What should I primarily focus on -growing my customer count or growing profitably?” The former is concerned with […]
How to grow your customer base as a lender
Growing your customer base as a lender requires more than just offering loans. It’s about understanding your market, building trust, leveraging digital channels, and creating experiences that keep borrowers coming back. This guide explores actionable strategies to attract and retain clients effectively.
Building the right culture in your lending business
Building a lending business goes beyond credit models and technology. Culture is the real engine that keeps everything running smoothly. The right culture shapes how teams make decisions, handle risk, serve customers, and adapt to change. In this article, we break down the core elements of a strong lending culture and how they directly influence long-term success.
Fund your lending business with on-lending facilities
Accessing funds to finance loans is a challenge for small and medium sized lenders. We’ll explore on-lending as a source of funding for lenders.
How to provide the best customer experience as a lender
Learn ways you can enhance your customers’ experience to drive retention and grow your customer base
Importance of credit scoring for loan decisions
Credit scoring has revolutionized the financial landscape by replacing gut feeling with data-driven precision. By analyzing a borrower’s financial history lenders can accurately predict risk in seconds. This systemic approach doesn't just protect financial institutions from defaults; it democratizes access to capital, allowing for faster processing times and more competitive interest rates for reliable borrowers. In short, the credit score is the gatekeeper of financial opportunity.
Device finance in Nigeria: A case for BNPL
In an era where a smartphone is no longer a luxury but a fundamental tool for economic survival, Nigeria's "affordability gap" has never been wider. With inflation squeezing disposable income, the traditional model of outright cash purchases is being replaced by the rapid rise of Buy Now, Pay Later (BNPL). This shift isn't just about convenience; it’s a strategic response to currency volatility and a lack of traditional credit infrastructure. By leveraging alternative data and "pay-as-you-go" technology, BNPL providers are turning the dream of high-end tech ownership into a manageable monthly reality for millions of Nigerians, ultimately driving the nation's next wave of digital inclusion
CBN’s Global Standing Instruction (GSI) explained
Understand what the CBN's Global Standing Instruction (GSI) is and how it affect loan repayments within the Nigerian financial ecosystem
Requirements for a moneylenders license in Nigeria
For those who want to lend strictly without offering other banking or financial services, we'll show you the requirements for a moneylender's license.
Which is better for loan repayments: Cards or Direct Debit?
Explore the use of debit cards and direct debit as options for lenders and which is more effective for loan recovery
APIs for lenders to reduce NPL
Integrations via API to other ancillary platforms are key to ensuring your loans are paid back. They allow you to leverage on the tech, data and functionalities of the best providers to improve the quality of your loan flow.
