How to use psychological triggers in your debt collection messages
This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.
How to spot fake identities before you disburse a loan
This article walks through the mechanics of fake identity fraud, early warning signals, and practical verification measures that lenders across Africa can deploy immediately.
What to consider before expanding your lending product to a new market
This article walks through the real questions lenders should be asking before taking a lending product into a new market.
Why non-financial companies are offering credit products
This article looks at why non-financial companies are offering credit products, how they structure these offerings, and what it means for lenders operating in African markets.
What collateral options exist for SME loans?
This article breaks down the collateral options that actually exist for SME loans in African markets today, focusing on what lenders accept in practice, how these options behave during default, and what trade offs come with each approach.
How do lenders manage abandoned loan applications?
This article walks through how lenders manage abandoned loan applications in real terms. It focuses on what happens after an application stalls, how lenders diagnose the cause, and what systems and decisions help recover value without irritating borrowers or stretching operations teams.
Why speed matters in credit approvals
This article looks closely at why speed matters, where lenders typically lose time, and how fast approvals can improve portfolio outcomes.
How to know your business is ready to offer credit products
This article breaks down the signals that show your business is ready to offer credit. It also highlights the risks and the opportunities that come with extending credit to customers
How to know your fintech is ready to embed lending as a service
Understanding when your fintech is ready to embed lending requires examining your technology, operational capacity, partnerships, and compliance readiness.
The risks and rewards of offering BNPL as a lender
Buy Now Pay Later has become one of the fastest-growing credit products, and lenders everywhere understand why.
When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
