How to secure your MFB license in Nigeria
License

How to secure your MFB license in Nigeria

When it lending is large-scale, the options are usually finance houses and MFBs. Today, we’ll cover the processes and requirements to obtain the MFB license.

The 3 best Freshdesk alternatives for customer management
Lending

The 3 best Freshdesk alternatives for customer management

People are looking for Freshdesk alternatives because when they need to upgrade their free plans, it is a pricey investment. Here are 3.

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.