Industry Information
When to go legal with loan defaulters
Whether you're a small lender or a big institution, the decision to pursue legal action against a defaulter is governed by various factors, including the loan type, the borrower's behavior, and, most importantly, the legal framework in your jurisdiction.
Lender information
When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
FAQs
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
