How to fix common causes of delinquency in your lending portfolio
Loan delinquency is one of those issues every lender plans for, budgets around, and still worries about. It shows up at first as a few missed repayments here and there, then starts to spread across segments if it is not addressed early.
How to track and reduce your loan portfolio’s delinquency rate
The delinquency rate measures the share of loans in your portfolio that are past due. In simple terms, it’s the percentage of loans with missed payments (often defined as 30, 60 or 90 days late).
When to go legal with loan defaulters
Whether you're a small lender or a big institution, the decision to pursue legal action against a defaulter is governed by various factors, including the loan type, the borrower's behavior, and, most importantly, the legal framework in your jurisdiction.
When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
