How to train field agents for compliant debt recovery
This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.
What to look for in a debt collection software
A well-built collection tool gives lenders a way to organize their accounts, understand payment patterns, and guide you through recovery tasks with far less friction.
Why modern lenders need fair debt collection strategies
Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]
How the bad debt expense formula helps lenders track risk
What starts as a basic calculation of bad debt becomes a useful tool to guide decisions across the lending cycle.
7 effective debt collection practices and legal considerations
When you choose effective debt collection practices, treat debtors with respect and adhere to the law, you're more likely to collect what you're owed.
