Lender information
When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
FAQs
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Industry Information
8 signs a borrower would default
Any lender who plans to run a profitable loan business and not a charity organization must keep a sharp eye out for signs that a borrower might bail on their loan repayments.
