When silence speaks volume: communicating with defaulters 101
When a borrower stops responding, silence can be just as frustrating as a missed payment. But effective collections are not only about sending more reminders. They are about understanding why borrowers go quiet and knowing how to communicate in a way that encourages a response. This guide explores practical ways lenders can communicate with defaulters, handle difficult conversations, and improve recovery without damaging the borrower relationship.
13 female CEOs shaping the Nigerian credit ecosystem
Meet 13 female CEOs who are making their mark on Nigeria’s credit ecosystem. From digital lending and fintech to financial inclusion, these women are building companies, expanding access to credit, and shaping how lending continues to evolve in Nigeria.
How lack of consequence for loan defaults is destroying the African credit ecosystem
When borrowers can default on loans without meaningful consequences, the damage goes far beyond a single unpaid debt. It weakens lenders, distorts credit decisions, raises borrowing costs, and makes it harder for responsible borrowers to access credit. Across Africa, weak consequences for loan defaults are creating a cycle that threatens the growth of a healthier credit ecosystem. This article explores how we got here and what needs to change.
8 reasons why you should NOT use Kolo
Let's explore the different reasons why you shouldn’t make use of your Kolo account or encourage your family and friends to do so.
Let’s protest against financial indiscipline
Financial indiscipline is not always about how much money we have, but how we manage what we have. Poor spending habits, impulsive borrowing, unpaid debts, and weak financial planning can affect individuals, businesses, and the wider economy. It is time to examine the habits that keep us financially stuck and ask what we can do differently. Here are practical reasons to take a stand against financial indiscipline.
Managing your net worth across bank accounts
Managing your net worth becomes more complicated when your money is spread across multiple bank accounts, savings platforms, investments, and other assets. Without a clear view of everything you own and owe, it can be difficult to know whether you are actually making financial progress. This guide explains how to track your net worth across different accounts, organise your finances, and get a clearer picture of your overall financial position.
Struggling to get the capital you need to run your loan business?
Struggling to get the capital you need to run or grow your loan business? The Onlending initiative provides lenders with affordable capital to start, expand, and boost their lending operations without worrying about where to raise funds.
Half of the year is gone but the other half is going to be awesome
We’ve officially reached the halfway point of 2024. In the past six months, we’ve introduced new features and improvements to help you manage your loan business better, and we’re grateful for your continued trust and support. Here’s a look at what we’ve achieved so far and what’s ahead for the rest of the year.
Your admin console is now an Android app and on the Google Play Store
The Lendsqr admin console is now available as an Android app on the Google Play Store. Manage your lending operations, access key features, and stay on top of your loan business wherever you are, directly from your mobile device.
You can now assign account managers to your customers
We’ve made customer management more streamlined for you and your team. We’ve added an ‘Account Manager’ role to the admin console. Now, you can invite a team member, assign them as an account manager, and link them to a customer. T
You can now recover your Lendsqr account
We have introduced a seamless process for account recovery, even if you've lost access to your two-factor authentication (2FA) devices. Now, when activating 2FA, you'll generate recovery codes to ensure access in case of emergencies.
