Why modern lenders need fair debt collection strategies
Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]
Frequently asked questions on USSD channel for loans
This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.
BVN is great, but here are 5 ways CBN can make it better
Creating BVN was a commendable first step, but if it doesn’t evolve with technology, it risks becoming more bureaucratic than valuable.