Frequently asked questions on USSD channel for loans
This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.
How lenders should prepare for the new credit guarantee era
The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.
Why Nigerian banks will never win the consumer credit game
Nigerian banks have never been equipped to win the consumer credit game. Their rigid lending practices, heavy collateral requirements, and deep-rooted aversion to retail risk keep everyday borrowers locked out. Fintechs are filling the gap with faster, more flexible solutions, while banks remain stuck in outdated models. Now that we know how important consumer credit is and why it matters, why are banks so ill-qualified to solve the problem?

